Success Story: IT Support Service (2)
Monday, 20 March 2023
Reduced Business Losses and Enhanced Customer Satisfaction Our client is one of the amusement theme parks featuring different characters, thrilling rides, food & beverages, and live entertainment. Challenges The client requires IT professionals to manage and maintain the POS system and accessories in the park. They have high demands for SLA, including a 15-minute response
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Success Story: Robotics Automated Labelling System (4)
Thursday, 16 March 2023
Cost-effective hiring strategy results in 30% increase in available workforce and reduced recruitment expenses A popular Hong Kong department store with 10 branches and over 28 years of experience specializes in Japanese imports, including fashion, cosmetics, electronics, accessories, and daily commodities. Challenges The client faces a labor shortage in food labeling, particularly during seasonal or
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Success Story: Robotics Automated Labelling System (3)
Thursday, 16 March 2023
50% Reduction in Manpower and 3x Increase in Productivity Achieved The client is a top global 3PL logistics provider that offers freight services, warehouse operations, and supply chain solutions. Challenges The client lacks the necessary staff to keep up with the increasing freight transport business, resulting in lead time delays and concerns regarding human errors
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Success Story: IT Support Service – SME (2)
Tuesday, 14 March 2023
Outsourcing IT servicing let “Service Reduce Service” Our client is a Marketing service provider with 50+ staffs, offers a range of strategic marketing solutions, including branding, digital marketing, content creation, social media management, and more. Challenges The client faced a shortage of IT expertise and resources to hire full-time staff, resulting in inadequate IT support
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Success Story: IT Support Service – SME
Tuesday, 14 March 2023
Outsourcing IT servicing minimizes budget costs Our client is a Translation & Media service provider, provides relevant services across 80+ languages to more than 2,000 clients in 35 countries. Challenges The client needs to secure over 2,000 customer information with a large database, but lacks IT experts to manage hardware, software development, and maintenance, as
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